Privacy Policy

Last updated: January 2026

Introduction

MOTHER PACHA INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation through our website
  • Place a takeout order
  • Request catering services
  • Inquire about private events
  • Contact us via phone, email, or contact form
  • Subscribe to our newsletter or updates

This information may include:

  • Name
  • Email address
  • Phone number
  • Reservation details (date, time, number of guests)
  • Order information
  • Special requests or dietary requirements

Automatically Collected Data

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm reservations and orders
  • To respond to your inquiries and provide customer support
  • To send confirmation and updates about your bookings
  • To improve our website and services
  • To send promotional communications (with your consent)
  • To comply with legal obligations
  • To protect against fraud and unauthorized activity

Who Has Access to Your Data

Internal Access

Your personal information is accessible only to authorized employees and staff members who need it to perform their job functions, such as processing reservations, handling orders, and responding to customer inquiries.

Third-Party Access

We may share your information with the following third parties:

  • Service Providers: Companies that help us operate our website and business, such as email service providers and payment processors
  • Google Maps: To display our location on the contact page
  • Analytics Providers: To analyze website usage (only with your consent)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

How to Delete Your Data

To request deletion of your personal information, please contact us at:

We will process your request within 30 days. Please note that certain data may be retained for legal or legitimate business purposes.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Data Controller: MOTHER PACHA INC

Address: 4618 Burnet Rd, Austin, TX 78756

Email: info@motherpacha.net

Phone: +1 (339) 242-7159